Effective Date: [20/10/2025]
Welcome to CaseZoneLb.com. These Terms & Conditions (“Terms”) govern your use of our website and your purchase of products from us. By accessing or using our site, you agree to abide by these Terms.
1. General
1.1 We are CaseZone, operating in Lebanon.
1.2 We reserve the right to update or change these Terms at any time. The updated version takes effect upon posting.
1.3 You should review the Terms periodically. Your continued use means you accept changes.
2. Products & Pricing
2.1 All product descriptions, images, and prices are subject to change without notice.
2.2 We attempt to ensure accuracy, but we do not guarantee that product descriptions or images are error-free.
2.3 Prices are in USD, unless otherwise stated, and exclude shipping unless otherwise noted.
3. Ordering & Payment
3.1 By placing an order, you offer to purchase a product. We reserve the right to accept or decline your order.
3.2 Payment methods accepted: Cash on delivery.
3.3 All payments must clear before the item is shipped, unless otherwise agreed.
4. Shipping & Delivery
4.1 We ship to locations as indicated on our site.
4.2 Delivery times are estimates and may vary.
4.3 Risk of loss or damage passes to you when we hand over the product to the courier.
5. Returns, Refunds & Factory Issues
5.1 Refer to our Return & Refund Policy page.
5.2 You may return items with factory defects within 5 days of delivery, if they are in the same condition you received them (unworn, tags intact, original packaging, proof of purchase).
5.3 Upon verification, refunds will be processed within 3 business days, credited to the original payment method.
5.4 Return shipping costs for valid factory issues are covered by CaseZone.
5.5 This Return & Refund clause is only valid for factory-related returns; other returns may be subject to a different policy.
6. Intellectual Property
6.1 All content on the site — images, text, logos, designs — is owned by CaseZone or licensed to us.
6.2 You may not reuse, reproduce, or exploit any content without our express permission.
7. Limitation of Liability
7.1 To the fullest extent permitted by law, CaseZone is not liable for indirect, incidental, or consequential damages arising from use of the site or products.
7.2 Our total liability for direct damages is limited to the amount you paid for the product.
8. Contact Information
If you have any questions, please contact us at:
Email: [email protected]
Phone: +961 81 515 374